Cancellations within 24 hours will be accepted by Vynam, by contacting the customer care team via call, email (firstname.lastname@example.org) or chat.
Product change will not be entertained after 24 hours from the time order was placed
Any specially made product or custom designed product including Designer Products & Design It Yourself (DIY) products cannot be cancelled once an order is placed.
Cancellation within 24 hours can be reimbursed in the form of store credits.
Customized products are not eligible for cancellations post 24 hours
In a case to case basis the minimum for cancellations post 24 hrs is 10% and can go up to a maximum of 25% of the product/order value.
Customization charges are non refundable for cancellation requests raised post 24 hours from the time of ordering.
Products ordered in Clearance sale are not eligible for cancellation
Vynam holds the right to intimate the customer in case of non availability of any product from manufacturers end, and can take a product change request then, else cancel the product and issue store credits.